Passenger Code of Conduct

 

Thank You for Choosing BATA

To maintain a safe and comfortable environment for all BATA passengers, we ask that all riders adhere to BATA's Code of Conduct. Enjoy your ride and thank you in advance for being a respectful BATA rider. 

Respectful Rider Code of Conduct

To ensure a safe and comfortable ride, BATA asks that all passengers adhere to the following:

• Help expedite the boarding process by having exact fare or pass ready and moving quickly to your seat.
• Please understand the transportation of bicycles is limited to the number accommodated by exterior racks. Bicycles are not allowed inside the bus.
• Show consideration and respect for other passengers and their environment:

o   Limit carry-on bags to what you can carry in a single trip and store them securely at your feet.

o   Use headphones.

o   Clean up after yourself.

• Collapse strollers, or similar wheeled devices, and store them under your seat.
• Be considerate of older passengers, pregnant women, and individuals with special needs if they require seating.
• Appropriate clothing is necessary, including a shirt and shoes.
• Do not board the bus with strong scents, improper hygene, perfumes, or smoke odors (refain from smoking while waiting for the bus).
• Save your food and drink for before or after your bus trip.

The following is not allowed on any BATA buses and property (including bus stops and shelters):

• Consuming or possessing opened alcohol, and/or illegal substances.
• Smoking of any substance (including marijuana), vaping (e-cigarettes), or the use of smokeless tobacco.
• Possession of hazardous or dangerous items, including weapons.
• Disruption of a safe and comfortable environment by behaving loudly, indecent exposure, using bad language, harassment, or acting offensively to fellow passengers or BATA staff.
• Blocking aisles with objects or activities.
• Throwing objects inside the bus or out the windows.
• Dangling body parts or other objects out of windows.
• Loitering, soliciting, or panhandling.
• Larceny, theft, or handling of other people's belongings.
• Encroaching on a passenger’s personal space, including touching without consent.
• Animals, with the exception of service animals, are allowed only in a cage that fits on the passenger's lap, or on the floor in front of or under the rider’s seat.
• Improper dress or hygiene (body odor, no shoes or shirt, etc.)
• Exposing other riders to body fluids poses a serious health risk. Those in violation will be removed or denied access to the bus. Body fluids include, but are not limited to, urination, spitting, blood, etc.